Help and FAQs

In this section you will find answers to frequently asked questions about the Gifts Without Borders.

All items proposed on www.cadeauxsansfrontieres.lu are actually used by MSF on the field. They have been selected from the very similar catalogues used by MSF logisticians to stock MSF supply warehouses (link to http://www.msfsupply.be) in Belgium. Prices displayed are the prices mentioned in these catalogues.

The proposed items are excellent ideas of gifts, quite original and making sense, for your close relatives and friends on any occasion all around the year such as birthdays, weddings, baptisms, Christmas, Mother’s and Father’s Days, etc.

You celebrate a happy event and you wish to demonstrate solidarity on this occasion? Ask your friends and family to replace or make the presents by a Gift Without Borders, drawing their attention to the website www.cadeauxsansfrontieres.lu. which contains all necessary information to organize a Party Without Borders.

Do not hesitate to regularly visit our internet site to learn about new Gifts Without Borders.

Gifts Without Borders is an initiative of Médecins Sans Frontières Luxembourg offering you the opportunity to make a quite original present, which is meaningful and saves lives.

The internet site contains genuine items daily used by MSF on the field. Buying such an item means donating the corresponding value to MSF who will allocate it in priority where the needs are most urgent.

After payment of your basket, you will receive by electronic or posted mail your customizable gift card to be offered to your dear one together with an explanatory leaflet of the selected gift. We will also send you a letter of thanks at your name to be used as a tax certificate (tax deductible only for Luxembourg residents).

You can organize a “Party Without Borders” (on the occasion of your birthday or of a wedding, a birth etc.) where the guests will be given the opportunity to replace traditional presents by a Gift Without Borders

Supplying medicines and equipment, hiring doctors, nursing staff and other humanitarian workers and fitting out refugee camps demand high financial amounts. More than 90% of MSF available financial means are covered by private donations (individuals, corporations and foundations). Thanks to the 4.5 million donors committed to our cause throughout the world, our teams are in a position to intervene autonomously and in a very reactive way, whatever the context. 100 000 people have at least one in their life made a gift to MSF Luxembourg.

When selecting an item, you donate the corresponding value to MSF who will allocate it in priority where operational needs are most urgent.

Your gift will enable MSF to treat patients in need, vaccinate populations at risk, help women to give birth or treat children suffering from malnutrition. Your gift will allow our teams to save lives.

  1. Download the invitation card (three different sizes) to be sent to your guests to inform and encourage them to make a Gift Without Borders.
  2. Fill out the form to inform us about your Party without Borders.
  3. You can express your thanks to close relatives and friends who have decided to make a Gift Without Borders by a list of people who have already donated. We will send an updated list to you weekly.
  4. Your close relatives and friends will receive from us a letter of thanks which can be used as a tax certificate.
  5. Together with your close relatives and friends, you have helped to save lives!

Keep in mind: if you do not wish to use the Gifts Without Borders platform, we also put money boxes at your disposal to be used on the day of your event. You may also choose to invite your guests to make a gift in your honour through our bank account CCPL LU75 1111 0000 4848 0000 or through the ALVARUM fund raising platform. Nevertheless, the Gifts Without Borders platform remains an original and concrete way to express your solidarity.

It is simple and original!

  1. Select a category which appeals to you using the menu bar on the left side of the screen;
  2. Go through the series of items of the selected category and click on the image of the product if you wish to learn more about it.
  3. Add one or more items of the selected category to your basket. A window will appear to confirm your purchase.
  4. Once you have added all items of interest to your basket, select the way you would like to receive your gift card together with the explanatory leaflet: electronic or posted mail.
  5. Click on “validate my order” to complete the transaction.
  6. Insert the data for the invoicing and payment according to the instructions given (If you are a guest of a Party without Borders, you should indicate in the reference the surname and name of the person inviting you. The said person will receive a confirmation notice of your present and you will receive by mail a letter of thanks from us to be used as a tax certificate.
  7. The transaction is over! We will send you a confirmation of the purchase and payment by e-mail as well as a letter of thanks indicating the amount of your gift to be used as a tax certificate.
  8. Together with your close relatives and friends you have helped to save lives!

Thank you.

Gifts are done in a philanthropic mind and are final. However, we stay at your disposal in case of an administrative error as the case may be. If it happens, please inform us as soon as possible by e-mail at don@msf.lu or by phone (+352) 33 25 15.

Yes, when the transaction is over, your credit card is immediately debited.

You can pay your order by using one of the major credit cards. Mastercard and VISA are accepted.

All gifts made on the Gifts Without Borders site are tax deductible for Luxembourg residents. They are therefore subject to the Legislation of Luxembourg. All single or cumulated gifts equal or above € 120 are deductible from income tax as per limits and conditions stipulated in articles 109 to 112 of the modified law dated December 4th 1967.

You will receive a customizable gift card which you can offer to one of your close relatives and friends, together with an explanatory leaflet of the selected gift. Upon payment, you will be asked to select the way you wish to receive it: by electronic or posted mail.

We will also send you a letter of thanks at your name to be used as a tax certificate.

If you have made a mistake in your order or when keying in the data, feel free to call us from 9.00 a.m. to 5.00 p.m. Monday to Friday at (+352) 33 25 15 or to send us an e-mail at don@msf.lu.

An e-mail confirmation will be sent to you after validation of your order.

You have three options:

1. ALVARUM Platform

Alvarum is an innovative and secured on line platform which allows to collect donations for a good purpose in a simple and playful manner. In the scope of your Party Without Borders, you can easily create your own page to collect money and motivate your close relatives and friends to send the money raised for the gift to Médecins Sans Frontières.

www.alvarum.com/msfluxembourg

2. Transfer on our bank account

You may also propose to your guests to make a general donation on one of our four bank accounts:

CCP LU75 1111 0000 4848 0000
BCEE LU52 0019 1655 7563 4000
DEXIA LU44 0021 1410 0000 0000
BGL LU48 0030 3396 0042 1000

3. Money Boxes Without Borders

You may contact us from 9.00 a.m. to 5.00 p.m. Monday to Friday to order a Money Box without Borders and fix a date to collect it at our premises. That way, you will be able to propose to your guests to slip an envelope with the desired amount in it.

Next, you transfer the collected money to our bank account CCP LU75 1111 0000 4848 0000 under reference “surname, name + event”.

 

When you decide to link a happy event to a solidarity gesture, which means to replace or make up for your presents, you contribute to improve the day to day life of needy people. Thanks to this initiative, other persons will learn the concept and will in their turn organize a Party Without Borders. On each occasion, new people in the world will be saved from sure death.

Each guest will receive a letter of thanks from us, which can also be used as a tax certificate.

It is always preferable, and that way, we will have all your data so as to forward to you the list of persons who have decided to make a Gift Without Borders. Register here, cela ne prend que quelques minutes. it will only take you a few minutes. You can also contact us by phone: 33 25 15 or by e-mail: don@msf.lu

Starting from the first gift, you will receive at the end of each week, the list of persons having symbolically purchased a Gift Without Borders in your honour. Said list will include surnames, names addresses as well as the amount and the gifts chosen by the persons the previous week.

You will also be able to download our Party Without Borders Kit which includes an invitation card in three sizes which you will add to your invitations so as to inform your close relatives and friends of your intention to organize a Party without Borders. This invitation card is available in four different languages: French, German, Luxemburgish and English.

For any present, you will receive our Gift Card which you may forward to your colleagues, employees and customers on any occasion.

Your single and/or cumulated gifts equal or exceeding 120 euros are deductible from the income tax as per limits and conditions stipulated in articles 109 to 112 of the modified law dated 4th December 1967.

We undertake to send you a tax certificate for any gift made to MSF. From 2000 euros upwards, you may receive for free by electronic or posted mail our financial report on the utilization of gifts in full transparence.

I wish to engage my company in a project which makes sense and I wish to save lives.

Take advantage of some powerful times in your Company to mobilize your colleagues and employees and collect funds to finance the purchase of Gifts Without Borders (Christmas, a Solidarity Day, a sport event, or even on the occasion of a retirement, a wedding, a birth).

As a Company, I wish to support a MSF project.

Our Gifts Without Borders platform offers your Company the possibility to support our projects through the purchase of medical or logistical equipment. The collaboration can take the form of a real partnership which we shall enhance through our various publications or on line.

As a Company, I wish to positively impress my customers and my colleagues.

On the occasion of the traditional year end gifts, why don’t’ you show your customers, suppliers, and colleagues that you are a responsible and committed Company by offering a Gift Without Borders? It is a unique opportunity to say THANK YOU to them while offering a useful, original present which makes sense and saves lives.